Privacy Policy

Data Collection on Our Website

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

Your data is collected on the one hand by you communicating it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically when you visit the website by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipient, and purpose of your stored personal data. You also have a right to demand the correction, blocking, or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have a right to lodge a complaint with the competent supervisory authority.

Analysis Tools and Third-Party Tools

When you visit this website, which pages you open and where you came from can be evaluated — but only once you have agreed. Before you answer, none of it happens. You are asked on your first visit and can change your decision at any time via the "Change measurement" link in the footer. Details in the section Measurement and advertising.

General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We point out that data transmission on the Internet (e.g. when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Information on the Responsible Party

You can find the responsible party for data processing on this website in the imprint of this website.

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent already given at any time. An informal email communication to us is sufficient for this purpose. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of data protection law, you have the right to lodge a complaint with the competent supervisory authority. The authority responsible for us is the Bavarian Data Protection Authority (BayLDA), Promenade 18, 91522 Ansbach, Germany.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done as far as technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of the applicable legal provisions, you have the right to free information at any time about your stored personal data, their origin and recipient, and the purpose of the data processing and, if applicable, a right to correction, blocking, or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Objection to Promotional Emails

The use of contact data published under the imprint obligation to send unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal steps in the event of unsolicited sending of advertising information, such as spam emails.

Data Collection on Our Website

Cookies

The internet pages partly use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called session cookies. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

What is needed to run the site — such as your decision about measurement — is stored in your browser on the basis of Art. 6(1)(f) GDPR. Everything beyond that, in particular anything analysing your behaviour, happens only after your consent and is dealt with separately below.

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for the establishment, content design, or amendment of the legal relationship (master data). This is done on the basis of Art. 6 Para. 1 lit. b GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures. We collect, process, and use personal data about the use of our internet pages (usage data) only to the extent necessary to enable the user to use the service or to bill for it.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transmission upon Contract Conclusion

We transmit personal data to third parties only if this is necessary within the framework of contract execution, such as to the credit institution commissioned with payment processing.

A further transmission of the data does not take place or only if you have expressly consented to the transmission. A passing on of your data to third parties without express consent, such as for advertising purposes, does not occur.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which permits the processing of data to fulfill a contract or pre-contractual measures.

Measurement and advertising

Your consent is the legal basis

On your first visit we ask whether we may measure how this site is used. Before you answer, nothing is loaded that transmits data to third parties — no counting pixels, no tools, no connection to the outside. The legal basis is exclusively your consent under Art. 6(1)(a) GDPR.

Your decision is stored in your browser and is not transmitted to us. You can change it at any time using the "Change measurement" link in the footer of every page. A withdrawal takes effect immediately; the lawfulness of processing carried out up to that point is unaffected.

The same applies to what a page otherwise loads from outside in passing: the map in the footer is an image on our own server, created from open map data (OpenStreetMap) — Google Maps only opens when you click it. The fonts are on our server as well.

Google Analytics and Google Tag Manager

After your consent we load Google Tag Manager and Google Analytics 4. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Analytics sets an identifier in your browser in order to group repeated requests within one session. Collected are the pages requested, the source of the visit, an approximate location, the device type and the browser language.

A transfer to the USA cannot be ruled out. Google relies for this on the EU-US Data Privacy Framework and on standard contractual clauses. Further information in Google's privacy policy: policies.google.com/privacy.

Google Ads — measuring enquiries

Also after your consent, we report to Google Ads when you tap a phone number, open WhatsApp, submit the contact form or begin a booking. This tells us which advert led to an enquiry. What is transmitted is the type of action, not its content — for a call, that a call was made, not what was said.

From these visits, Google Ads additionally builds audience lists and measures whether someone who saw an advert later comes back on their own. This means our advertising may reach you again on other sites. It addresses groups, not individuals; we receive no names and no addresses.

Further processing

Contact form

What you enter into the form — name, e-mail address and your message — is stored on our server and forwarded to us by e-mail. Storage happens first so that your enquiry is not lost if the e-mail delivery fails. The legal basis is Art. 6(1)(b) GDPR (steps preparatory to a contract), or (a) insofar as you expressly consent.

Stored enquiries are deleted automatically after 90 days. To protect against automated submissions, your IP address is evaluated in shortened form and is not stored.

Appointment booking

For appointments we use a CRM system operated for us by our agency InfiniteLeads (Wiener Neustadt, Austria). The calendar appears as an embedded frame at link.alexandrit-aesthetics.de and only loads once you select a booking type — not when the page is opened. What you enter there is processed on our behalf, and cookies are set in the process.

A data processing agreement under Art. 28 GDPR is in place with InfiniteLeads. The software itself is hosted by HighLevel Inc. in the USA as a sub-processor, so a transfer there takes place. It rests on the European Commission adequacy decision for the EU-US Data Privacy Framework, in which HighLevel Inc. is listed.

Server log files

This website runs on Firebase Hosting (Google Ireland Limited). Each request generates technical logs containing the IP address, the time, the address requested and the browser identification. These serve the operation of the site and the prevention of attacks; the legal basis is Art. 6(1)(f) GDPR.